Do’s and Don’ts for Any Staffing Company
For any staffing company, there are many decisions to make, even when you don’t realize it. Every second of every day involves some sort of decision. Even not making a decision is a decision. As a consequence of all these decisive moments, there are plenty of things that could go wrong or right at any time. Here are 4 dos and 4 don’ts that are important to remember for your staffing company:
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Do: Over-Communicate
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The way social media works, not everybody sees everything you post, simply because everyone is subscribed to so much constantly updating information. Don’t be afraid to post several times about the same information, changing up your language a little bit each time though, of course!
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Don’t: Make generic statements
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Highlight how your staffing agency is unique in all communications. There’s no use in over-communicating if all you communicate is that your company is no different from the rest.
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Do: Practice stellar customer service
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Among the loudest complaints directed at staffing firms is inaccessibility or slow response times. Devote a lot of energy to making sure that customers are more than satisfied with your attention to them, and check in often.
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Don’t: Cold-call or check in over phone
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Almost everyone prefers to be contacted over email than phone. Phone check-ins can be disruptive and annoying.
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Do: Put an equal amount of energy into the content that you’re creating as into the way that content is expressed
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Great content on an ugly or clunky website isn’t going to do anything more than empty content on a beautifully designed website. You need to have both.
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Don’t: Only cater to online or to mobile users
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Your sites and services need to be fully accessible to all types of users and user experiences. Additionally, make sure to be accessible to all browsers and interfaces.
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Do: Create quality content
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Look for inspiration from all sources, whether it be your competitors or your clients’ suggestions or even random TV ads or web content.
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Don’t: Borrow your competitors’ ideas without trying to make them better
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As the saying goes, innovate, don’t reinvent! Anything your competitor can do, you can do better!
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Effective Communication
Effective communication is the backbone of successful staffing and recruitment. When reaching out to potential candidates, clarity, conciseness, and respect are paramount. Here are some dos and don’ts to keep in mind:
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Do use a professional tone and language in all communication, including job postings, emails, and phone calls. Adhering to style guides like the Chicago Manual or the Associated Press can help eliminate confusion and ensure consistency.
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Don’t use jargon or technical terms that may be unfamiliar to non-industry professionals. This can create barriers and make your communication seem inaccessible.
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Do provide clear instructions and expectations for the application and interview process. This helps candidates understand what is required and reduces the likelihood of misunderstandings.
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Don’t leave candidates hanging. Respond promptly to inquiries and provide timely updates on the status of their application. This shows respect for their time and effort.
By following these dos and don’ts, you can ensure that your communication is effective and helps to build a positive relationship with potential candidates.
Recruitment Strategies
Recruitment strategies are crucial for attracting top talent to your organization. Here are some dos and don’ts to consider:
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Do use a variety of recruitment channels, including social media, job boards, and employee referrals. Diversifying your approach can help you reach a wider pool of candidates.
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Don’t rely solely on one method. A single-channel approach can limit your reach and reduce the diversity of your candidate pool.
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Do clearly define the skills and qualifications required for the role, and use language that is inclusive and welcoming. This can help attract a broader range of applicants.
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Don’t use language that is discriminatory or biased. Ensure that your job postings are fair and equitable, adhering to the best practices outlined in usage books and style guides.
By following these dos and don’ts, you can develop a recruitment strategy that is effective and attracts the best candidates for the role.
Common Mistakes to Avoid
When it comes to staffing and recruitment, there are several common mistakes to avoid. Here are some dos and don’ts to keep in mind:
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Do proofread job postings and other recruitment materials carefully to avoid errors and typos. A missing letter or misplaced apostrophe can make your company look unprofessional.
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Don’t use outdated or irrelevant job descriptions. Ensure that your job postings are up-to-date and accurately reflect the role. This helps eliminate confusion and sets clear expectations.
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Do provide clear instructions and expectations for the application and interview process. This helps candidates understand what is required and reduces the likelihood of misunderstandings.
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Don’t leave candidates hanging. Respond promptly to inquiries and provide timely updates on the status of their application. This shows respect for their time and effort.
By avoiding these common mistakes, you can ensure that your recruitment process is smooth and effective.
Best Practices for Staffing Success
To achieve staffing success, it’s essential to follow best practices in recruitment and hiring. Here are some dos and don’ts to consider:
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Do use a structured interview process to ensure fairness and consistency. This helps eliminate bias and ensures that all candidates are evaluated on the same criteria.
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Don’t rely solely on intuition or gut instinct. Use data and evidence to inform your hiring decisions. This can help you make more objective and effective choices.
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Do provide clear expectations and goals for new hires, and offer ongoing support and training. This helps new employees integrate smoothly and perform effectively.
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Don’t neglect to check references. Verify a candidate’s credentials and experience before making a job offer. This can help you avoid unpleasant surprises and ensure that you are hiring qualified individuals.
By following these best practices, you can ensure that your staffing efforts are successful and lead to long-term success for your organization. Abide by these dos and don’ts to get the most good and the least bad out of your staffing company’s decisions. If you’re looking to really make the best decisions for your staffing company, now is the time to start factoring. Invoice factoring allows you to acquire a permanently strong cash flow and an anytime source of instant cash funding. It’s fast and flexible, and is the only type of funding that grows as your business grows.