Statistics Your Staffing Company Needs to Know

Staffing Industry Companies Are an Open Window

In 2023, the staffing industry supplies jobs for around 12.7 million Americans. That’s a lot of people! Working with a staffing company is beneficial to all parties involved. The employers don’t have to take the time out of their day to search for candidates, they will have skilled professionals who know exactly what to look for. The potential employees don’t have to spend the time filling out multiple applications to jobs they might not even qualify for. The staffing firm will partner them with the right company based on their experience and skills. Finally, the staffing firm itself creates a larger network of clients and keeps the cycle moving. Everyone is happy. It’s a safe haven for both job seekers and employers to go where they know they will get results.

Many job seekers say that going through a temporary staffing company to get a job is a way of leading them to a permanent job that they couldn’t get on their own. Nine out of ten employees said that staffing work made them more employable on their resumes. One-third of employees are offered a permanent job by a client where they worked on an assignment, and two-thirds of those offers were accepted. Additionally, the number of contract workers hired by US staffing companies has been steadily increasing, showcasing trends in hiring and the growth of the staffing market.

Breaking Down the Staffing Industry Statistics

Permanent employment may be the prize for a lot of job seekers, but it’s not for everyone. One in five employees that go through a staffing agency say that they chose temporary staffing because of the scheduling flexibility. Temporary staffing is also a great way to gain experience while employees have another part time job, or are in school. On the flip side, if employees have done the temporary jobs and are ready to settle in a permanent position, they can look into permanent placement positions.

Here is the breakdown from the American Staffing Association showing industries in which staffing employees work with staffing companies:

36% Industrial

24% Office–Clerical and Administrative

21% Professional–Managerial

11% Engineering, Information Technology, and Scientific

8% Health Care

Looking at these percentages, 38% of staffing employees are placed in an industrial position. This means there are a lot of industrial companies that need temporary and permanent employees. There numbers are something to look at if your small staffing firm is looking to branch out into other industries.

Temporary workers play an evolving role within the staffing industry, facing challenges in managing short-term talent pools and ensuring job satisfaction, yet becoming integral parts of business staffing strategies.

Financial Performance of Staffing Agencies

Revenue and Profitability

The financial performance of staffing agencies is a crucial aspect of the industry’s overall health. In recent years, the staffing industry has experienced significant growth, with revenue and profitability increasing steadily. According to industry statistics, the global staffing market is projected to reach a staggering $593 billion by 2025, with the US market accounting for over a quarter of this total revenue.

Staffing agencies generate revenue through various channels, including temporary and contract staffing, permanent placement, and recruitment process outsourcing (RPO). Among these, temporary and contract staffing tend to generate the highest revenue, making them a vital component of the staffing market.

Despite operating on thin margins, typically ranging from 2-5%, staffing agencies remain an attractive option for investors and entrepreneurs due to the industry’s high volume and scalability. To maintain profitability, staffing agencies focus on cost control, efficient operations, and strategic pricing. This approach ensures that they can continue to provide valuable staffing services while remaining financially viable.

Key statistics to note:

• The global staffing market is projected to reach $593 billion by 2025.
• The US staffing market accounts for over a quarter of the total revenue.
• The average revenue per user (ARPU) for staffing agencies varies depending on the type of service offered.
• Net profit margins for staffing agencies range from 2-5%.
• Staffing agencies focus on cost control, efficient operations, and strategic pricing to maintain profitability.

Technology in Staffing

Adoption of Digital Solutions

The staffing industry has undergone significant changes in recent years, driven by the adoption of digital solutions. Technology has transformed the way staffing agencies operate, from recruitment and talent management to client engagement and billing.

Staffing agencies are increasingly adopting digital solutions to streamline their operations, improve efficiency, and enhance the candidate experience. Some of the key technologies being adopted include:

• Applicant Tracking Systems (ATS): These systems help manage candidate applications and resumes, making the recruitment process more efficient.
• Recruitment Marketing Platforms: These platforms promote job openings and attract top talent, ensuring that staffing agencies can find the best candidates for their clients.
• Video Interviewing Tools: These tools facilitate remote interviews, reducing time-to-hire and making the interview process more convenient for both candidates and hiring managers.
• Artificial Intelligence (AI) and Machine Learning (ML): These technologies analyze candidate data and predict job fit, helping staffing agencies make more informed recruitment decisions.
• Mobile Apps: These apps engage candidates and provide a seamless user experience, making it easier for candidates to interact with staffing agencies.

The adoption of digital solutions has numerous benefits for staffing agencies, including improved efficiency, reduced costs, enhanced candidate experience, better data analysis, and increased competitiveness. By leveraging these technologies, staffing agencies can stay ahead of industry trends and continue to provide top-notch staffing services.

Key statistics to consider:

• 75% of staffing agencies use applicant tracking systems (ATS) to manage candidate applications.
• 60% of staffing agencies use recruitment marketing platforms to promote job openings.
• 40% of staffing agencies use video interviewing tools to facilitate remote interviews.
• 25% of staffing agencies use AI and ML to analyze candidate data and predict job fit.

Staffing Industry Regulations

Compliance and Risk Management

The staffing industry is subject to various regulations and laws that govern employment, labor, and tax compliance. Staffing agencies must ensure compliance with these regulations to avoid penalties, fines, and reputational damage.

Some of the key regulations that staffing agencies must comply with include:

• Employment Laws: These include the Fair Labor Standards Act (FLSA) and the Americans with Disabilities Act (ADA), which set standards for wages, working hours, and non-discrimination.
• Labor Laws: The Worker Adjustment and Retraining Notification (WARN) Act requires employers to provide advance notice of significant layoffs or plant closures.
• Tax Laws: The Affordable Care Act (ACA) and the Tax Cuts and Jobs Act (TCJA) have specific provisions that staffing agencies must adhere to.
• Industry-Specific Regulations: The Staffing Industry Analysts (SIA) Code of Ethics provides guidelines for ethical conduct in the staffing industry.

To manage risk and ensure compliance, staffing agencies must implement robust risk management strategies. These strategies include regular audits and compliance checks, training and education for employees and clients, implementation of policies and procedures to ensure compliance, and continuous monitoring and review of regulatory changes.

Key statistics to highlight:

• 80% of staffing agencies have a compliance program in place to manage risk.
• 70% of staffing agencies conduct regular audits and compliance checks.
• 60% of staffing agencies provide training and education to employees and clients on regulatory compliance.
• 50% of staffing agencies have a dedicated compliance officer to manage risk and ensure compliance.

By staying informed about regulations and implementing effective risk management strategies, staffing agencies can navigate the complex regulatory landscape and continue to provide valuable staffing services.

How Your Staffing Company Can Grow