Do’s and Don’ts for Any Staffing Company

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For any staffing company, there are many decisions to make, even when you don’t realize it. Every second of every day involves some sort of decision. Even not making a decision is a decision. As a consequence of all these decisive moments, there are plenty of things that could go wrong or right at any time. Here are 4 do’s and 4 don’ts that are important to remember for your staffing company:

  • Do: Over-Communicate
    o   The way social media works, not everybody sees everything you post, simply because everyone is subscribed to so much constantly updating information. Don’t be afraid to post several times about the same information, changing up your language a little bit each time though, of course!
  • Don’t: Make generic statements.
    o   Highlight how your staffing agency is unique in all communications. There’s no use in over-communicating if all you communicate is that your company is no different from the rest.
  • Do: Practice stellar customer service
    o   Among the loudest complaints directed at staffing firms is inaccessibility or slow response times. Devote a lot of energy to making sure that customers are more than satisfied with your attention to them, and check in often.
  • Don’t: Cold-call or check in over phone
    o   Almost everyone prefers to be contacted over email than phone. Phone check-ins can be disruptive and annoying.
  • Do:  Put an equal amount of energy into the content that you’re creating as into the way that content is expressed
    o   Great content on an ugly or clunky website isn’t going to do anything more than empty content on a beautifully designed website. You need to have both.
  • Don’t: Only cater to online or to mobile users
    o   Your sites and services need to be fully accessible to all types of users and user experiences. Additionally, make sure to be accessible to all browsers and interfaces.
  • Do: Create quality content
    o   Look for inspiration from all sources, whether it be your competitors or your clients’ suggestions or even random TV ads or web content.
  • Don’t: Borrow your competitors’ ideas without trying to make them better.
    o   As the saying goes, innovate, don’t reinvent! Anything your competitor can do, you can do better!

Abide by these do’s and don’ts to get the most good and the least bad out of your staffing company’s decisions. If you’re looking to really make the best decisions for your staffing company, now is the time to start factoring. Invoice factoring allows you to acquire a permanently strong cash flow and an anytime source of instant cash funding. It’s fast and flexible, and is the only type of funding that grows as your business grows.